J.D. Power Asia Pacific, Inc.

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| Background of J.D. Power Asia Pacific |









Corporate Profile
Company Name
J.D. Power Asia Pacific, Inc.
Date of Establishment
October 17, 1990
Capital
28 million yen
Shareholder
J.D. Power and Associates (California, U.S.A.)
The McGraw-Hill Companies acquired J.D. Power and Associates on April 1, 2005.
Address
Toranomon 45 MT Bldg. 8F
5-1-5 Toranomon, Minato-ku
Tokyo, Japan 105-0001

Client Services Group
Phone: 81-3-4550-8060 / Fax: 81-3-4550-8152

Corporate Communications Group
Phone: 81-3-4550-8060 / Fax: 81-3-4550-8152

Representative
Alberto G. Lapuz, President and Representative Director

Managing Directors
Kaoru Suzuki, Vice President
Yukinobu Sato, Vice President
Number of Employees
60 employees
Certification
Privacy Mark
Memberships
Japan Marketing Research Association



Major Client Industries
Among our clients are the following :
Automotive, Auto Parts, Automotive-Related Services,
Computers, Network Services, Office Automation Equipment, Telecommunications, Finance, Hotels and Distributors.

We also welcome inquiries from other industries.



Major Services
Customer Satisfaction Studies
Employee Satisfaction Studies
Consulting Services
Training and Education
Other Client-Focused Services



Background of J.D. Power Asia Pacific
1968
J.D. Power III founded J.D. Power and Associates in California, U.S.A. and shortly thereafter conducted a series of marketing research projects focused on the automotive industry. The firm was incorporated in 1969.

1981
J.D. Power and Associates conducted its first syndicated study in the automotive industry, the Customer Satisfaction Index (CSI) Study. Since then, the firm has expanded its services to other industries including information technologies, office automation equipment, telecommunications, airlines, hotels, home building, finance and utilities. J.D. Power and Associates also expanded its offices and services to serve clients on a global basis including Canada, Asia, Europe and Australia.

1990
October: R&D/J.D. Power, Inc. was established in Tokyo to undertake marketing research projects in Japan.

1997
The firm launched marketing research projects in other Asian countries.
December: Changed the company name to J.D. Power Asia Pacific, Inc.

1999
March: An office in Singapore was opened to broaden J.D. Power Asia Pacific's activities in Asia.

2000
December: J.D. Power Asia Pacific became wholly owned by J.D. Power and Associates.

2005
January: An office in Shanghai was opened.
April: The McGraw-Hill Companies acquired J.D. Power and Associates.