J.D. Power Asia Pacific, Inc.

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| Background of J.D. Power Asia Pacific |









Corporate Profile
Company Name
J.D. Power Asia Pacific, Inc.
Date of Establishment
October 17, 1990
Capital
28 million yen
Shareholder
J.D. Power and Associates (California, U.S.A.)
The McGraw-Hill Companies acquired J.D. Power and Associates on April 1, 2005.
Address
Toranomon 45 MT Bldg. 8F
5-1-5 Toranomon, Minato-ku
Tokyo, Japan 105-0001

Automotive Industries Division
Tel: 81-3-4550-8060@ Fax: 81-3-4550-8152

Services & Emerging Industries Division
Tel: 81-3-4550-8060@ Fax: 81-3-4550-8152

Power Solutions Division
Tel: 81-3-4550-8088@ Fax: 81-3-4550-8152

Corporate Communications
Tel: 81-3-4550-8060@ Fax: 81-3-4550-8152

Corporate Officers
Alberto G. Lapuz  President and Representative Director
Kaoru Suzuki Vice President and Representative Director
Yukinobu Sato  Executive Officer
Number of Employees
50 employees
Certification
Privacy Mark
Memberships
Japan Marketing Research Association



Major Client Industries
Among our clients are the following :
Automotive, Auto Parts, Automotive-Related Services,
Computers, Network Services, Office Automation Equipment, Telecommunications, Finance, Hotels and Distributors.

We also welcome inquiries from other industries.



Major Services
Customer Satisfaction Studies
Employee Satisfaction Studies
Consulting Services
Training and Education
Other Client-Focused Services



Background of J.D. Power Asia Pacific
1968
J.D. Power III founded J.D. Power and Associates in California, U.S.A. and shortly thereafter conducted a series of marketing research projects focused on the automotive industry. The firm was incorporated in 1969.

1981
J.D. Power and Associates conducted its first syndicated study in the automotive industry, the Customer Satisfaction Index (CSI) Study. Since then, the firm has expanded its services to other industries including information technologies, office automation equipment, telecommunications, airlines, hotels, home building, finance and utilities. J.D. Power and Associates also expanded its offices and services to serve clients on a global basis including Canada, Asia, Europe and Australia.

1990
October: R&D/J.D. Power, Inc. was established in Tokyo to undertake marketing research projects in Japan.

1997
The firm launched marketing research projects in other Asian countries.
December: Changed the company name to J.D. Power Asia Pacific, Inc.

1999
March: An office in Singapore was opened to broaden J.D. Power Asia Pacific's activities in Asia.

2000
December: J.D. Power Asia Pacific became wholly owned by J.D. Power and Associates.

2005
January: An office in Shanghai was opened.
April: The McGraw-Hill Companies acquired J.D. Power and Associates.