J.D. Power Asia Pacific, Inc.

Home > Press Releases > 2009

2012 | 2011 | 2010 | 2009 |

2009
J.D. Power publicizes some topline findings of its syndicated studies in press releases. We provide in-depth, comprehensive data with written reports to subscribing clients. 　　　　　　　　　　　　　Press releases of other countries

12/24/2009
	2009 Japan Automotive Emerging Technologies Study Environmentally Friendly and Safety-Related Technologies Garner High Levels of Interest Among Vehicle Owners in Japan

12/03/2009
	2009 Japan Digital Camcorder Customer Satisfaction Study Sony Ranks Highest in Customer Satisfaction among Digital Camcorder Brands in Japan Although Camcorder Owners Typically Prefer Compact Models, the Smallest Models Tend To be the Least Satisfying

11/30/2009
	2009 Japan High-Speed Internet Service Provider (ISP) Customer Satisfaction Study eo HIKARI and Plala Each Rank Highest in Customer Satisfaction with High-Speed Internet Service Providers in Japan in Their Respective Segments

11/30/2009
	2009 Japan Dealer Attitude Study Despite Slowing Demand for New Vehicles, Overall Dealer Satisfaction with Automotive Manufacturers Improves in Japan

11/26/2009
	2009 Japan Hotel Guest Satisfaction Index Study Despite the Recession’s Toll on Room Occupancy Rates, Hotel Customer Satisfaction Increases In Japan Comfort, Richmond Hotels, The Ritz-Carlton, Royal Park Hotels, and Super Hotel Each Rank Highest in Customer Satisfaction in Their Respective Segments

11/24/2009
	2009 Japan Light-Duty Truck Ownership Satisfaction Study Hino Ranks Highest in Customer Satisfaction among Manufacturers of Commercial Light-Duty Trucks In Japan

11/04/2009
	2009 Japan Blu-Ray Disc Recorder Customer Satisfaction Study Sony Ranks Highest in Customer Satisfaction with Blu-Ray Disc Recorders in Japan More than One in Four Owners Report Having Experienced a Problem with their Blu-Ray Recorder

11/04/2009
	2009 Japan Flat-Panel Television Customer Satisfaction Index Study Sony Ranks Highest in Satisfying Owners of Flat-Panel Televisions in Japan Sound Quality for Flat-Panel TVs Lags Behind Picture Quality

10/30/2009
	2009 Japan Customer Service Index (CSI) Study Lexus Ranks Highest in Customer Satisfaction with Dealer Service in Japan for a Third Consecutive Year Proactive Communication with Customers is Critical to Increasing Maintenance Visits For Automotive Dealer Service Facilities in Japan

10/29/2009
	2009 Japan Heavy-Duty Truck Ownership Satisfaction Study Hino Ranks Highest in Customer Satisfaction among Heavy-Duty Commercial and Cargo Truck Manufacturers in Japan

10/08/2009
	2009 Japan Navigation Systems Customer Satisfaction Index Study Aftermarket In-Dash Navigation Systems Segment Among Aftermarket Navigation Systems, the Pioneer Carrozzeria Cyber-Navi Ranks Highest in Customer Satisfaction for In-Dash Units and the Sony nav-u Ranks Highest for Portable Navigation Devices in Japan

10/01/2009
	2009 Japan Navigation Systems Customer Satisfaction Index Study Original Equipment Navigation Systems Segment Toyota Ranks Highest in Customer Satisfaction with OEM Navigation Systems in JapanFor A Second Consecutive Year

09/29/2009
	2009 Japan Mini-Car Automotive Performance, Execution and Layout (APEAL) Study Honda Zest Ranks Highest in Appeal among Mini-Car Models in Japan

09/28/2009
	2009 Japan Sales Satisfaction Index (SSI) Study Lexus Ranks Highest in Sales Satisfaction in Japan for a Third Consecutive Year Fewer than One in Five Automotive Customers in Japan Indicate Their Dealership Establishes A Strong First Impression

09/25/2009
	2009 Japan Business Mobile Telephone/ PHS Service Customer Satisfaction Index Study NTT DoCoMo Ranks Highest in Business Customer Satisfaction with Mobile Phone and PHS Service In Inaugural Study

09/25/2009
	2009 Japan Color Printer Customer Satisfaction Study Ricoh Ranks Highest in Satisfying Business Customers in Japan with Color Laser Printers Upkeep Costs are Particularly Dissatisfying for Color Printer Customers

09/18/2009
	2009 Japan Used-Vehicle Sales Satisfaction Index Study Honda Ranks Highest in Used-Vehicle Sales Satisfaction in Japan for a Fourth Consecutive Year

8/31/2009
	2009 Japan Mini-Car Initial Quality Study (IQS) Nissan Moco Ranks Highest in Mini-Car Initial Quality in Japan

08/28/2009
	2009 Japan Service Station Customer Satisfaction Study Shell and SOLATO Rank Highest in Customer Satisfaction among Service Stations in Japan, In Their Respective Proportion of Self-Service Customers Increases Considerably to Exceed 60 Percent

08/27/2009
	2009 Japan Color Copier Customer Satisfaction Study Ricoh Ranks Highest in Customer Satisfaction with Color Copiers for Both Large And Small/Medium-Sized Businesses

08/11/2009
	2009 Japan Auto Insurance Customer Satisfaction Study AIU and Sony Assurance Rank Highest in Their Respective Segments in Satisfying Automobile Insurance Customers in Japan

08/11/2009
	2009 Japan Auto Insurance Claims Satisfaction Study AIU Ranks Highest in Accident Claim Response Satisfaction among Auto Insurance Companies In Japan

07/16/2009
	2009 U.S. Automotive Performance, Execution and Layout (APEAL) Study Appeal of Newly Launched Models Improves Dramatically in 2009

06/23/2009
	2009 U.S. Initial Quality Study (IQS) Embattled U.S. Automakers Make Substantial Gains in Initial Quality, Outpacing Industry-Wide Improvement

06/18/2009
	2009 Japan Winter Tire Retailer Satisfaction Index (WT-RSI) Study Providing a Highly Satisfying Sales Experience Increases Likelihood of Customers Returning to Winter Tire Retailers

05/26/2009
	2009 Japan Winter Tire Customer Satisfaction Index (W-TSI) Study Michelin Ranks Highest in Customer Satisfaction with Winter Tires in Japan For a Sixth Consecutive Year

03/25/2009
	2009 Vehicle Dependability Study (VDS) Buick and Jaguar Tie to Rank Highest for Vehicle Dependability Toyota Motor Corporation Captures Ten Segment Awards; Ford Motor Company Garners Four

03/18/2009
	2009 Japan Digital Camera Satisfaction Study Canon, Nikon, Panasonic, Ricoh and Sony Rank Highest in Japan Digital Camera Customer Satisfaction in Their Respective Segments