2011 Japan Replacement Tire Customer Satisfaction Study
The Proportion of Vehicle Owners in Japan Who Rely on the Internet When Selecting Replacement Tires Has Increased Considerably
Bridgestone, Michelin and Yokohama Each Rank Highest in Customer Satisfaction In Their Respective Segments

2011 Japan Original Equipment Tire Customer Satisfaction Study
Owner Satisfaction with Original Equipment Tire Contributions to Fuel Efficiency Improve For a Second Consecutive Year
Bridgestone and Michelin Each Rank Highest in Customer Satisfaction with Original Equipment Tires in Japan in Their Respective Segments

2011 Japan Sales Satisfaction Index (SSI) Study)
Lexus Ranks Highest in Sales Satisfaction in Japan for a Fifth Consecutive Year
Luxury Brands Perform Well in New-Vehicle Sales Experience